Main Task:
- Increase efficiency, effectiveness and innovation of Quality Management Department
- Take an appropriate action in campaigning and culturing the quality prevention awareness.
- Coordinate and facilitate preventive action forum for quality matter related.
- Responsible on quality cost calculation and analysis.
- Involve in preparation and monitoring budget and expenses of Department.
- Provide report of Quality Management activities and performance.
- Perform and maintain OH & S procedure / policy in order to ensure company’s policies compliance.
- Handle and or involve in internal and or cross functional project.
- Manage service department functions by ensuring the after sales service process meets customer satisfaction while supporting quality improvement plans
